This privacy statement is applicable to website and applications (mobile and hybrid, hereinafter
referred to “applications”) of Sabh Infrastructure Pvt. Ltd. This Privacy Policy applies regardless of
whether you use a computer, mobile phone, tablet, or television or any other media or computer
resource to access our Services. It also applies to those who register on our website/applications
in connection with use of our services, or whose data Sabh Infrastructure Pvt. Ltd otherwise
receives in connection with its services. It is important that you read the Privacy Policy carefully
because whenever you use our website/applications, your Personal Data will be processed (if at
all) in accordance with this policy.
Personal Data and its collection
Personal Data, means and includes, any data relating to identified or identifiable living person
(‘data subject’ here in referred as you/your’) including but not limited to, name, address, mailing
address, telephone number, email ID, bank account details including details linked to credit/debit
payment instruments, information about your mobile phone, any personal details that may have
been voluntarily provided by the customer, whether to Unique Identification Authority of India
(UIDAI), Credit Information Bureau of India Limited (CIBIL) or any other agency including any other
Credit Information Companies (CIC).
Information Collected when you use our Website
We collect information about you or your usage to provide better services to all of our users. We
collect information in the following ways:
Many of our services require you to register \ sign up for an account on Sabh Infrastructure Pvt.
Ltd. When you do, we will ask for Personal Data, such as, but not limited to your name, email
address, contact number, PAN, Passport number to create/ update your account
When you use the Sabh Infrastructure Pvt. Ltd website to contact Sabh Infrastructure Pvt. Ltd or
give feedback through or give a Testimonial, we will ask for Personal Data such as Name, Email ID
and Contact number.
We collect data about the services that you use and how you use them. This data includes log
information and location information
We may collect your data through campaigns and publicly available sources
When you communicate with Sabh Infrastructure Pvt. Ltd or use the Sabh Infrastructure Pvt. Ltd
platform to communicate with other members, we collect data about your communication and
any data you choose to provide.
If you choose to sign in with your social media account to access Sabh Infrastructure Pvt. Ltd, or
otherwise connect your social media account with the services of Sabh Infrastructure Pvt. Ltd,
you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the data
that you make available to us through the social media interface. Please see your social media
provider’s privacy policy and help centre for more information about how they share data when
you choose to connect your account.
Information Collected when you use our Applications
When you download our mobile application or use our hybrid application (related to our various
services) we collect the below information, but not limited to –
Email ID
Name
Address
Country/City
Mobile Number
Sabh Infrastructure Pvt. Ltd does not collect Personal Data about individuals except when such
individuals specifically provide such data on a voluntary basis. Upon such voluntary disclosure of
Personal Data, we may further verify, collate or receive data about you from publicly and
commercially available sources (as permitted by law), which we may combine with other data we
receive from you. We may also receive data about you from third-party social networking services
if you are already connected with those services.
Lawful Basis of Processing
We may process your data because:
• We have a contract with you
• You would have given us express permission to do so
• We must have provided services to you after you have purchased something from us
• We must have provided services to you because you have availed for one of our offers
• To comply with the law.
Use of Personal Data
We use Personal Data to provide you with solutions you explicitly requested for, to resolve
disputes, troubleshoot concerns, help promote safe services, assess your interest in our services,
inform you about offers, products, services, updates, customize your experience, detect and
protect us against errors, fraud and other criminal activity, enforce our terms and conditions, etc.
We may also use your Personal Data to send you offers regarding various services/facilities which
Sabh Infrastructure Pvt. Ltd or its group companies may, from time to time, launch. Your consent
will be taken before we send you any such communication.
We may occasionally ask you to complete optional online surveys. These surveys may ask you for
contact information and demographic information (like zip code, age, gender, etc.). We use this
data to customize your experience at Sabh Infrastructure Pvt. Ltd. Since the surveys will be
optional, any Personal Data you provide will be voluntarily given by you. All such data shall be
transmitted and stored by us in an encrypted manner in accordance with all applicable laws to
ensure the secrecy and confidentiality of the Personal Data and such Personal Data shall not be
shared or used except as contemplated herein.
Cookies and Other Tracking Technologies
Some of our Web pages utilize “cookies” and other tracking technologies. A “cookie” is a small
text file that may be used, for example, to collect data about Web site activity. Some cookies and
other technologies may serve to recall Personal Data previously indicated by a Web user. Most
browsers allow you to control cookies, including whether or not to accept them and how to
remove them.
You may set most browsers to notify you if you receive a cookie, or you may choose to block
cookies with your browser, but please note that if you choose to erase or block your cookies, you
will need to re-enter your original user ID and password to gain access to certain parts of the Web
site.
Tracking technologies may record information such as Internet domain and host names; Internet
protocol (IP) addresses; browser software and operating system types; clickstream patterns; and
dates and times that our site/application is accessed. Our use of cookies and other tracking
technologies allows us to improve our website/applications and your Web experience. We may
also analyse data that does not contain Personal Data for trends and statistics.
For more information about our use of cookies please refer to our Cookie Policy
Information Sharing and Disclosure
We restrict access to your Personal Data to employees who we believe reasonably need to know
that data in order to fulfil their jobs to provide, operate, develop, or improve our products or
services.
Sabh Infrastructure Pvt. Ltd does not rent, sell, or share Personal Data about you with other
people or non-affiliated companies except:
a) to provide products or services you’ve requested,
b) when we have your permission,
c) or under the following circumstances:
We provide the data to trusted partners who work on behalf of or with Sabh Infrastructure Pvt. Ltd
under confidentiality agreements. These companies may use your Personal Data to help Sabh
Infrastructure Pvt. Ltd communicate with you about offers from Sabh Infrastructure Pvt. Ltd and
our marketing partners. However, these companies do not have any independent right to share
this data. We may disclose your Personal Data to agents or contractors of Sabh Infrastructure Pvt. Ltd and/
or its group companies/affiliates to enable processing of transactions or communications with you
“on need” basis. Your aforesaid information may be further used for assessment and analysis of
our market, customers, products, and services and to understand the way people use our
Services so that we can improve them and develop new products and services. However, it shall
be on the basis that the agents are required to keep the information confidential and will not use
the information for any other purpose other than to carry out the services they are performing for
Sabh Infrastructure Pvt. Ltd and/or its group companies/affiliates
We may share your Personal Data with Sabh Infrastructure Pvt. Ltd. group and/or its affiliates for
providing details on latest offers from our other entities
We respond to subpoenas, court orders, Government Authorities, law enforcement authorities for
legal processes or to establish or exercise our legal rights or defend against legal claims where it
becomes necessary to do so to protect the rights or property of Sabh Infrastructure Pvt. Ltd and/
or its group companies/affiliates, etc.
We believe it is necessary to share data in order to investigate, prevent, or take action regarding
illegal activities, suspected fraud, situations involving potential threats to the physical safety of
any person, violations of Sabh Infrastructure Pvt. Ltd terms of use, or as otherwise required by
law
We transfer data about you if Sabh Infrastructure Pvt. Ltd is acquired by or merged with another
company. In this event, Sabh Infrastructure Pvt. Ltd will notify you before data about you is
transferred and becomes subject to a different privacy policy
Consent to International Transfer of Data
When you use or participate in any of our Services and/or provide us your details, your data may
be transferred outside India for processing consistent with this Privacy Policy. Please note that the
data protection laws of countries to which your data may be transferred will be at least same level
as that of India.
In case your data is first processed in the European Union (EU), it may be transferred outside EU
to share with Sabh Infrastructure Pvt. Ltd. group companies, affiliates and/or trusted partners for
processing consistent with this Privacy Policy. However, such transfers will be made only while
appropriate protective measures exist to protect your transferred data (e.g. – contractual clauses
with the respective entities with whom the data will be shared).
Third-Party Links and Content on Services
Our Services may link to third-party websites/applications and services that are outside our
control. Further, Sabh Infrastructure Pvt. Ltd, its group companies, its affiliates, and their directors
and employees (“Sabh Infrastructure Pvt. Ltd Group”) accept no liability and will not be liable for
any loss or damage arising directly or indirectly (including special, incidental or consequential,
punitive, or exemplary loss, damage or expenses) from your use of any application or any site or
inability to use by any party, howsoever arising, and including any loss, damage or expense
arising from, but not limited to, any defect, error, omission, interruption, imperfection, fault,
mistake or inaccuracy with any online application, its Contents (material, information, data, money
market movements, news items, etc.) or associated services, or due to unavailability of any
application or any part thereof or any Contents or associated services even if Sabh Infrastructure
Pvt. Ltd Group are advised of the possibility of such damages, losses or expenses.
Minors
To use the Site/Application you agree that you must be the minimum age (described in this
paragraph below) or older.
The minimum age for these purposes shall be 16, however if local laws require that you must be
older in order for Sabh Infrastructure Pvt. Ltd to lawfully provide the services in the Site/
Application to you then that older age shall apply as the applicable minimum age.
In all jurisdictions outside the European Union, if you are under the age of 18 or the age of
majority in your jurisdiction, you must use Sabh Infrastructure Pvt. Ltd under the supervision of
your parent, legal guardian or responsible adult.
Data Retention
Your Personal Data processed by Sabh Infrastructure Pvt. Ltd are kept in a form which permits
your identification for no longer than is necessary for the purposes for which the Personal Data
are processed in line with legal, regulatory, contractual or statutory obligations as applicable.
At the expiry of such periods, your Personal Data will be deleted or archived to comply with legal/
contractual retention obligations or in accordance with applicable statutory limitation periods.
Control over Your Information
We also provide you with the ability to control your Personal Data in accordance with European
Union’s General Data Protection Regulation, which includes the right to access, modify, erase,
restrict, transmit, or object to certain uses of your data.
You have the ability to update your profile and related Personal Data at any time. Also, you may
review, update, correct, delete or object your Personal Data collected through the website/
applications or service by e-mailing us at privacy-Sabhinfra.com
If you have privacy concerns regarding access to or the correction of your Personal Data, please
contact us at the contact information mentioned within the section called “Data Privacy Issues
and Whom to Contact” of this policy.
In your request, please make clear what Personal Data you would like to have changed, whether
you would like to have your Personal Data that you have provided to us suppressed from our
database or otherwise let us know what limitations you would like to put on our use of your
Personal Data that you have provided to us.
While the majority of questions and issues related to access or requests can be handled quickly,
complex requests may take more research and time. In such cases, issues will be addressed, or
you will be contacted regarding the nature of the problem and appropriate next steps, within 30
days.
Security and Confidentiality
Sabh Infrastructure Pvt. Ltd makes sure at all times to implement reasonable security practices
and procedures (such as managerial, operational, physical and technical) for the purpose of
protection and safeguarding of your Personal Data as the same is of vital importance to Sabh
Infrastructure Pvt. Ltd. At Sabh Infrastructure Pvt. Ltd, we are strongly committed to protecting
the personal and financial information that you submit to us.
Sabh Infrastructure Pvt. Ltd shall ensure to safeguard the security and confidentiality of any data
you share with us. Any of your personally identifiable data obtained by us shall not be used or
shared other than for the purposes to which you consent. However, despite our utmost efforts to
protect your Personal Data, Sabh Infrastructure Pvt. Ltd cannot warrant the security of any data
you transmit to us through our online services/ applications. By accepting this Privacy Policy, you
accept that such transmission of your Personal Data is done at your own risk.
Lastly, you are requested to help us protect your data privacy by maintaining the secrecy of the
username and password you use for any of our Services.
Social media
Sabh Infrastructure Pvt. Ltd operates channels, pages and accounts on some social media sites
to inform, assist and engage with customers. Sabh Infrastructure Pvt. Ltd monitors and records
comments and posts made on these channels about Sabh Infrastructure Pvt. Ltd in order to
improve its products and services.
Please note that you must not communicate to Sabh Infrastructure Pvt. Ltd through such social
media sites the following information:
– sensitive Personal Data including (i) special categories of Personal Data meaning any
information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or
trade union membership, and the processing of genetic data, biometric data for the purpose of
uniquely identifying a natural person, data concerning health or data concerning a natural
person’s sex life or sexual orientation and (ii) other sensitive Personal Data such as criminal
convictions and offences and national identification number ;
– Excessive, inappropriate, offensive or insulting information towards individuals.
Sabh Infrastructure Pvt. Ltd is not responsible for any information posted on those sites other
than the information posted by its employees on its behalf. Sabh Infrastructure Pvt. Ltd is only
responsible for its own use of the Personal Data received through such sites
Consent
Consent is often referred to as an individual’s choice to “opt-in” or “opt-out” the use of their
Personal Data and is usually obtained by a “check box” or signature confirming the individual
understands and agrees to the processing of their Personal Data. At times, express written
consent from you may be required based on the information processing activity. Whenever
required, we take consent from you prior to:
collecting, using, or processing your Personal Data, including sensitive Personal Data, in certain
ways or sharing the your Personal Data with any third party (sensitive Personal Data is data
revealing an your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade
union membership, genetic data, biometric data, data concerning health or data concerning sex
life or sexual orientation);transferring your Personal Data outside of your country of residence;
using or placing web cookies on your computer or other electronic devices.
Should You Want To Opt Out
If we possess your contact information, we may want to keep you posted about our products,
services and events, through email. Should you prefer not to keep up to date with Sabh
Infrastructure Pvt. Ltd news and latest information on services and receive such marketing
materials, please send an email to unsubscribe-Sabhinfra.com
However, such withholding of information or withdrawal of consent may result in us not being able
to provide services and facilities and we reserve its right to take appropriate action with respect to
any obligations or in relation to any contract under which such Personal Data was sought.
We will update your preferences as soon as reasonably practical. However, do note, if you opt out
of our emailing list, as described here, we may not be able to remove your Personal Data from all
databases of Sabh Infrastructure Pvt. Ltd or other 3rd parties. For that, you would need to raise a
request to erase your data as mentioned in the above section (control over your information).
Disclaimer
Sabh Infrastructure Pvt. Ltd shall not be liable for any loss or damage sustained by reason of any
disclosure (inadvertent or otherwise) of any information concerning the user’s account and / or
information relating to or regarding online transactions using credit cards / debit cards and / or
their verification process and particulars nor for any error, omission or inaccuracy with respect to
any information so disclosed and used whether or not in pursuance of a legal process or
otherwise. Sabh Infrastructure Pvt. Ltd does not store any Credit\ Debit card details. Any other
personal and sensitive Personal Data shared by you which is not asked by Sabh Infrastructure
Pvt. Ltd during registration, either mandatorily or optionally; accounts to wilful and intentional
furnishing; and Sabh Infrastructure Pvt. Ltd will not be liable for breach of such information.
No contractual obligation
Please note that this Privacy Policy does not create any contractual or other legal rights in or on
behalf of any party, nor is it intended to do so.
Intellectual Property Rights
Please note that Sabh Infrastructure Pvt. Ltd retains all rights (including copyrights, trademarks,
patents as well as any other intellectual property right) in relation to all data provided on or via this
web site/applications (including all texts, graphics and logos).
Changes to this Privacy Policy
Sabh Infrastructure Pvt. Ltd reserves the right to change or update this Privacy Policy or any other
of our policies/practices at any time without giving any prior notification; hence, you are requested
to review the Privacy Policy periodically, to make sure that you are aware of any such changes.
This Privacy Policy shall apply uniformly to Sabh Infrastructure Pvt. Ltd website and Sabh
Infrastructure Pvt. Ltd applications or any other media used by Sabh Infrastructure Pvt. Ltd for its
Services. Any changes or updates will be effective immediately upon posting the same on our
web site at www.sabhinfra.com
Data Privacy Issues and Whom to Contact
If you have any questions, comments or concerns about this Privacy Policy or about how we
handle your Personal Data, please get in touch with us at privacy-Sabhinfra.com
